Client Concierge

Direct support and order assistance

Reach out for optical dimensions, fitting guidance, and real-time tracking updates dispatched directly from our studio.

24 hrs

response window

14 days

return window

Global

priority dispatch

Concierge Intake

Send your inquiry

Our studio team responds to all sizing and tracking requests within one business day with precise measurements and updates.

Dispatch Protocols

Transit and returns

Absolute precision governs every shipment leaving our atelier.

Transit
Customs
Returns

Insured transit times

Customs clearance

Secure receipt and returns

Every capsule ships via secured priority courier with full tracking provided upon dispatch.

International shipments are fully documented to ensure prompt, transparent delivery.

Enjoy a 14-day return window on all pristine, unworn frames with original packaging.